#Ekahau support phone number pro
What if I want to continue using my dongles and adapters and does not want to purchase an Ekahau Sidekick?Įkahau Pro can be purchased without the Ekahau Sidekick, but you will lose the benefits of standardized Wi-Fi measurements and increased work efficiency making the solution practical only for network planning, analysis, and reporting.
#Ekahau support phone number android
There are so many different types of Android devices on the market and they would not be able to guarantee that their solutions would work on all Android devices. Does Ekahau plan on launching an Android app? With Ekahau Connect, you will have less USB dongles and adapters to deal with and get up to 25x the performance. Ekahau Connect offers the same functionality of the Ekahau Premium Pack and more. What happened to the Ekahau Premium Pack? For Ekahau Connect Training, you will need to go to and create an account to access the training. How do I get access to the Ekahau Connect apps and services once purchased?Īfter purchase, you will receive an email with links to access each of the different apps and services of Ekahau Connect. Once renewed, you will re-gain access to your projects in Ekahau Cloud, and Ekahau Connect apps and services. If your subscription is not renewed, you will lose access to the Ekahau Connect apps and services including access to your projects in Ekahau Cloud. What happens if I don’t renew my Ekahau Connect Subscription? You can purchase either a 12-month (1 year) or 36-month (3 year) subscription. What are options for Ekahau Connect Subscriptions? What is the difference between Ekahau Connect and Ekahau Connect Subscription?Įkahau Connect Subscription is a 12-month subscription that gives you access to:Įkahau Connect is the suite of products that includes the Ekahau Connect Pack (Ekahau Pro & Ekahau Sidekick) as well as the Ekahau Connect Subscription (Ekahau Survey for iPad, Ekahau Capture, Ekahau Cloud, Ekahau Pro Support, Ekahau Connect Training). If Ekahau Pro is purchased with Ekahau Connect, but without Ekahau Sidekick, you will have access to Ekahau Cloud (as well as Ekahau Pro Support and Ekahau Connect Training) but won’t be able to fully use Ekahau Survey for iPad and Ekahau Capture. You will also need an Ekahau Sidekick for Ekahau Survey for iPad and Ekahau Capture™ to work. Yes, you will need an Ekahau Pro license to be able to use Ekahau Cloud™ and Ekahau Survey™ for iPad. Are Ekahau Pro and Ekahau Sidekick required for Ekahau Connect? Ekahau Pro™ is still needed to view and analyze the data. Yes, Ekahau Sidekick only replaces the (USB) dongles and adapters that were previously used to conduct site surveys. Is Ekahau Pro required for Ekahau Sidekick® to work? Ekahau Connect FAQs What is the difference between Ekahau Pro™ and Ekahau Site Survey Pro?